we do
We solve big problems with simple solutions and walk with you to make Shopify work better for your business.
Not so big you get lost among giant clients, and not so small that you wonder whether you're ever going to hear back, we are the right-sized team for growing brands who need a better partner. We're like the best in-house team that you don't have to manage.
How do we do it? Scroll on, friend.
Our Methodology
01 Planning
Not all who wander are lost. But when you have a destination in mind, it helps to have a plan. That's why we begin with a series of activities customized to your needs prior to the project itself. The goal? Answer all questions and address any concerns before we paint a pixel or touch a line of code.
A woodsman was once asked, ‘What would you do if you had just five minutes to chop down a tree?’ He answered, ‘I would spend the first two and a half minutes sharpening my axe.’
Planning is our way of sharpening the axe so that we can deliver on-time and on budget. It involves two components:
Research
We seek out all the details we can possibly handle through a kickoff meeting, interviews with you, your team, maybe even your customers. We define who your customer is and what they're after, and we make comparative recommendations for best-practices. We review current and/or future technical setup including theme or app recommendations.
Definition
Based on our findings, we list every task that would need to be done in order to reach your project goals and estimate each so that everyone has a clear picture of what the project will take to complete. We emphasize incremental change so we can prove out the best path forward.
At the end of Planning, we present a robust report outlining a path (or two) forward, along with a the required investment and overall timeline.
02 Implementation
The work begins! Implementation is where thoughts become reality, as the results of planning your project start to become your project. Think of it as tuning the focus on a telescope: over time, design and development will bring clarity and sharpness to the shared vision defined in Planning.
Design
Make sure the site your customers see and interact with is the best it can be. Design isn’t just making it look pretty, it requires a deep understanding of your target audience and customers’ buying habits, concerns and needs.
Whether you’re looking to make your customer experience more pleasant, checkout faster, or ramp up digital marketing efforts, we have lots of tried-and-tested ideas!
By focusing on patching up leaky funnels and developing a comprehensive plan, you can position your business for long-term success and sustainable growth. Let us help you plan out the best path forward and watch your business soar to new heights.
Our team of experts specializes in designing creative solution that bring your product and story to life, while keeping conversion, user experience and your brand’s unique aesthetic in mind.
Your customers are the most important thing! We use analytics and testing so you can trust that what we do is helping them feel confident in you.
Development
If you're looking for high-quality development services, look no further.
Whether you need help with building a new website from scratch, customizing an existing theme, or getting advice on how to make things run smoother, our in-house team of Expert Shopify developers can help you put your best foot forward with an online store that's optimized for both performance, search engines, and customers.
From developing new features to improving what's already there, we focus on delivering engaging user experiences supported by best-in-class tech.
Brand Expression
Because people do judge books by their covers, your brand is the first and often most important step in your customer journey.
We proudly offer comprehensive branding services to help ecommerce businesses distinguish themselves in their market. Your brand is how people see and feel who you are and it is so important!
By learning your business goals and target audience, we develop a unique brand strategy that aligns with your vision. We ensure consistency across all platforms by establishing a solid brand identity, including color schemes, typography, messaging, and tone of voice.
If your current brand isn't resonating with your customers or you feel it's holding you back, or you're just starting out and want to start with the best, we offer full-scale rebranding services for a smooth transition and fresh look without alienating your loyal customers.
04 Support
At Monumental, we understand the importance of effective communication and collaboration when it comes to your project. We maintain clear and thoughtful communication through regular updates and pre-determined review sessions.
Keeping the lines of communication open throughout the entire project with a single point of contact familiar with your project's goals, timeline, and budget saves time and allows you to enjoy the process without having to worry about the details.