Photo by Alice Donovan Rouse on Unsplash
The best time to prepare for Black Friday/Cyber Monday is... the day after it's over. That's right, it's never too early. But if we're honest, very few of us focus on BFCM a year in advance.
So, in this update we'll outline the key dates and timelines for working in-house or with a team like ours. To play on an old adage: an ounce of preparation is worth a pound of sweet, sweet conversions. Or something like that...
Key Dates
Adopt a steady and methodical strategy to develop your holiday campaign plan. Keep your eye on the prize by visually marking the following dates:
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Thanksgiving
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Black Friday
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Cyber Monday
Organize and Plan in August & September
- Design engaging holiday visuals
- Build email flows
- Optimize upsells/cross-sells (impulse buys)
- Set up seasonal promotions and discounts
- Customer loyalty strategy
- Build leads (capture the surge of traffic whether they buy or not)
- Clear delivery, return, refund, and cancellation policies
- A/B or user test campaign material
- Tracking systems, dashboards
Execute in September & October
2-3 Months Ahead
- Campaign Setup: Set up ad campaigns, email campaigns, and technical integrations. Consider offering free shipping as a holiday promotion.
- Promotion Planning: Plan out the promotional calendar. When will you tease the holiday marketing campaign?
1-2 Months Ahead
- Testing: Test all elements, from landing pages to ad copy. Ensure everything is optimized for mobile devices.
- Training: Prepare all team members for the upcoming holiday season.
3-4 Weeks Ahead
- Soft Launch: Consider a teaser to build anticipation and engage your audience.
- Final Review: Double-check everything. Ensure the online store is stocked.
Finalize in November
1-2 Weeks Ahead
- Promotion: Ramp up promotional efforts. Send out promotional emails with an enticing subject line.
- Monitoring & Adjustments: Monitor website traffic and be ready to tweak the marketing campaign.
During the Campaign
- Active Monitoring: Keep an eye on web traffic and customer experience. Engage with holiday shoppers on social media platforms.
- Optimization: Adjust in real-time to maximize ROI.
Post-Campaign
- Analysis: Post-holiday sales, analyze the campaign's performance.
- Feedback & Learning: Document learnings for the next year.
We Can Help
- Optimize your page speed
- Optimize your customer experience
- Design visual assets for on-site or ads
- Set up quizzes or other methods for collecting 1st-person data
- ...and more
This is a busy time for all of our clients, which makes it an exceptionally busy time for the Monumental team, so don't wait to reach out if you want help leading up to the holidays!